The Human Operating Manual

Interaction Optimization

I. The Crisis of the Social Biome

I’m sure you’re probably sick of hearing this, but… we exist in an era of hyper-connectivity. Where digital infrastructure permits instantaneous communication across the globe, yet epidemiological data reveal a rising of perceived isolation, social exhaustion, and fragmented community structures. This post hypothesizes that the solution to this crisis lies not in the tired pursuit of “more” connection, but in a precise, scientific understanding of the complex ecosystem of interactions to maintain optimal human health.

 

Just as the biological sciences have transitioned from folk wisdom to precision medicine, the study of social interaction is currently undergoing a much-needed change. We are moving away from the advice to “get out more” and toward a rigorous framework of Minimum Effective Dose (MED), neurochemical regulation, and energy efficiency. By synthesizing the research of Jeffrey Hall on temporal investment, Robin Dunbar on cognitive limits, and the neurobiological findings regarding oxytocin and cortisol regulation, this document establishes a unified theory of Social Chronobiology.

 

This analysis further bifurcates these protocols across the personality spectrum. We aim to challenge the binary reductionism of introversion and extroversion, replacing it with a metabolic model of cortical arousal and Return on Energy (ROE). Through this lens, we examine how different neurotypes must navigate the trade-offs between the caloric “empty calories” of digital social snacking and the nutrient-dense sustenance of deep dyadic interactions. Finally, we explore the mechanics of Collective Flow, a state of high-performance social synchrony that represents the pinnacle of return on social investment, where individual boundaries dissolve into a unified, high-efficiency cognitive state. Lovely.

 

II. The Minimum Effective Dose of Friendship

The formation of friendship is viewed as an alchemical process: a mysterious “click” governed by chemistry and serendipity. However, the groundbreaking work of Associate Professor Jeffrey Hall has demystified this process, providing a temporal roadmap for relationship development. Hall’s research, grounded in the “Communicate Bond Belong” theory and Dunbar’s social brain hypothesis, asserts that friendship is not merely a feeling but a function of time invested.

 

The 50-90-200 Rule: A Temporal Hierarchy

Hall’s study, published in the Journal of Social and Personal Relationships, analyzed the habits of adults and university freshmen to determine the specific hourly thresholds required to transition a stranger through the deepening stages of intimacy. This data provides the foundational metrics for determining the Minimum Effective Dose for relationship construction.

 

The Acquaintance-to-Casual Threshold (50 Hours)

The first critical threshold occurs at approximately 50 hours of face-to-face interaction. This investment transitions an individual from a stranger or mere acquaintance to a “casual friend.” In this phase, the interaction is largely exploratory. The individuals are engaged in “uncertainty reduction,” exchanging biographical data and establishing basic norms of predictability. The “dose” here acts as a screening mechanism; it is the time required for the brain to assess safety and compatibility. Hall notes that “wishing to be friends is quick work, but friendship is a slow ripening fruit,” validating Aristotle’s ancient wisdom with modern data.

 

The Casual-to-Friend Threshold (90 Hours)

The progression from a casual friend to a standard friend requires a cumulative investment of roughly 90 hours. This stage is characterized by a shift in the context of the relationship. While acquaintanceship is often bound to a specific setting (e.g., the office, a classroom), friendship emerges when the partners successfully migrate the relationship to a new, non-obligatory context. Hall emphasizes that “you can’t snap your fingers and make a friend”; time must be put in. This 90-hour mark often coincides with the initiation of shared leisure activities distinct from the environment where the pair met.

 

The Deep Bonding Threshold (200+ Hours)

The status of “close friend,” the tier of the social network that provides deep emotional support and buffering against existential stress, requires a massive investment >200 hours. This is the “high-dose” requirement of the social biome. It is in this tier that the Social Biome theory suggests the most significant health benefits reside, including increased longevity and resilience to trauma. However, Hall’s findings come with a crucial caveat regarding the quality of these hours.

 

The Functional vs. Leisure Distinction

A critical insight from Hall’s research is that not all hours are created equal. The study explicitly found that “hours spent working together just don’t count as much”. Interaction within a mandatory, structured environment (like a workplace) often lacks the vulnerability and agency required to forge emotional bonds. The effective dose is constituted by time spent “hanging out, joking around, playing video games, and the like.”

 

This distinction has profound implications for the MED. One cannot simply aggregate total social contact hours; one must filter for discretionary social contact. A colleague sat next to for 40 hours a week (1,600 hours a year) may remain less of a friend than a hiking partner seen for 4 hours a month, simply because the workplace interaction is transactional rather than relational. The “strategic investment” toward belongingness needs requires the currency of leisure time, not productivity time.

 

Friendship Stage

Cumulative Hours Required

Nature of Interaction

Neurobiological Goal

Acquaintance

0–10

Transactional, observational

Threat assessment, Categorization

Casual Friend

~50

Context-dependent, biographical

Uncertainty reduction, Commonality

Friend

~90

Context-independent, leisure

Trust building, Reciprocity

Close Friend

>200

Intimate, high-frequency

Emotional buffering, Oxytocin bonding

 

The Maintenance Dosage

Once established, relationships are not static; they require a “maintenance dose” to prevent degradation. The Canadian Social Connection Survey provides data on the steady-state requirements for mental health maintenance.

  • The Anti-Loneliness Threshold: To avoid the clinical state of social loneliness, individuals require a minimum of 9 to 12 hours of social interaction per week. Below this floor, the risk of depressive symptoms and isolation-induced stress increases significantly.
  • The Optimization Range: For optimal well-being, the data suggests a target of 1 to 3 hours of social interaction per day (7–21 hours per week). This range appears to be the “sweet spot” where the benefits of connection are maximized without incurring the costs of social fatigue.
  • The Diminishing Returns Curve: Interestingly, the data indicate a ceiling effect. Beyond approximately 20 hours per week, there is little further reduction in social loneliness. In fact, excessive social time beyond this threshold can lead to an increase in emotional loneliness, possibly due to the dilution of intimacy (too many weak ties, not enough strong ones) or simple burnout.

 

III. The Neurobiology of Connection: Hormonal Regulation and the “Voice” Effect

To understand why face-to-face time is the gold standard of social dose, we must examine the neuroendocrine hardware that processes connection. The human brain utilizes a specific cocktail of neuropeptides and hormones – primarily oxytocin, cortisol, and dopamine – to regulate social behavior. 

 

The Oxytocin-Cortisol Axis

Oxytocin is frequently referred to as the “love hormone,” but its function is more accurately described as a modulator of social salience and a buffer against stress. Cortisol, conversely, is the primary hormone of the stress response, mobilizing energy to face threats. The relationship between these two provides the biological basis for the “comfort” of friendship.

 

Research involving the “social snacking” of text messaging versus the “social meal” of vocal or physical interaction reveals a stark biological divergence. In a pivotal study examining stress responses in children, subjects were exposed to a stressor and then allowed to interact with their mothers via different mediums.

  • The In-Person/Phone Group: Children who interacted with their mothers face-to-face or over the phone showed a significant release of oxytocin and a rapid downregulation of cortisol. The “comforting sound of a familiar voice” was sufficient to trigger the biological safety signal.
  • The Instant Message Group: Children who interacted via text message showed no oxytocin release. Furthermore, their cortisol levels remained as high as those of the control group that had no interaction at all.

 

This finding is transformative for our understanding of the MED. It suggests that text-based interaction, while informationally rich, is biologically “null” for stress regulation. It does not activate the parasympathetic nervous system in the way that prosodic cues (voice tone, rhythm) do. Therefore, a “dose” of texting cannot be equated to a “dose” of talking; they are metabolically distinct substrates.

 

Contextual Plasticity and the “Buffering” Effect

Oxytocin’s role is nuanced. It does not just “cause” bonding; it enhances the salience of social cues based on context. Research shows that touch from a romantic partner enhances oxytocin release, which then buffers against subsequent stressors. However, this system is highly context-dependent. Oxytocin can also amplify in-group/out-group biases, strengthening bonds with known entities while potentially increasing wariness of strangers.

 

Longitudinal studies on university women suggest that high baseline levels of oxytocin act as a resilience factor. Women with higher basal oxytocin maintained better cognitive accuracy and positive affect during high-stress periods (like exam weeks). This supports the Social Biome theory that regular, high-quality social interaction builds a neurochemical reservoir that protects the individual even when they are momentarily alone. 

 

The Dopamine Trap of Digital Interaction

If oxytocin and endorphins are the nutrients of connection, dopamine is the hunger signal. Digital social platforms are engineered to exploit the dopaminergic reward system.

  • The Seeking Loop: Dopamine drives “seeking” behavior. The variable reward schedules of social media (will I get a like? Is there a new notification?) trigger dopamine spikes that compel continued engagement. However, rather than provide satiety, dopamine provides the urge to consume.
  • The Empty Calorie: This creates a cycle of “Social Snacking,” where the user consumes high quantities of digital interaction without triggering the oxytocin/endorphin release associated with genuine bonding. The result is a state of high arousal but low satisfaction, a “social hunger” that persists despite constant consumption.

 

IV. The Dietary Framework: Social Snacking vs. Social Meals

The metaphor of the “social diet” is scientifically robust. The neural circuits that regulate food craving and social craving overlap significantly. Research using fMRI has shown that the substantia nigra pars compacta and the ventral tegmental area, regions associated with craving and reward, activate similarly when a subject is hungry and when they are socially isolated. The brain interprets loneliness as a metabolic deficit, urging the organism to seek resources.

 

The Illusion of Connection

“Social Snacking” refers to brief, low-investment interactions – a wave, a text, a like, or a brief exchange with a stranger. While these interactions have utility, they often fail to satiate the deep social hunger.

  • The Passive Consumption Danger: Passive social media use (scrolling without interacting) is the nutritional equivalent of consuming toxins. It is strongly correlated with increased loneliness, depression, and “upward social comparison,” where the user feels inadequate compared to the curated lives of others. Even “active” social media use (posting, commenting) has been linked to increased loneliness if it displaces face-to-face time, creating a feedback loop of isolation.
  • The Utility of Weak Ties: However, not all snacking is bad. “Weak ties,” interactions with acquaintances or service workers, have been shown to contribute to a sense of belonging. The key is that these should be supplementary to, not a replacement for, strong ties. They provide a sense of community integration but do not provide the deep emotional buffering of the inner circle.

 

Social Meals: Commensality and Deep Nutrition

The “Social Meal” represents the high-density nutrient profile of the social biome. This concept is literal as well as metaphorical. “Commensality,” the act of eating together, is a primal bonding mechanism.

  • The Facilitation Effect: Humans exhibit “social facilitation” of eating; we consume more food when in groups. While often viewed as a negative for weight control, biologically, this signals safety and abundance. Eating together triggers the release of endorphins, which play a key role in social bonding.
  • Structural Health: Regular communal eating is associated with higher life satisfaction, wider social networks, and even delayed onset of dementia. A study by the University of Oxford found that the frequency of eating with others was a stronger predictor of happiness than many other lifestyle factors.
  • The Protocol: To achieve the MED of a “Social Meal,” the interaction must likely last at least 45–90 minutes (the duration of a meal), involve synchrony (eating the same food or at the same pace), and be free of digital distraction.

 

V. Cognitive Architectures: Dunbar’s Number and Network Strategy

The human capacity for connection is finite. Anthropologist Robin Dunbar proposed that the size of the human neocortex limits the number of stable relationships we can maintain to approximately 150. This “Dunbar’s Number” forces a strategic approach to the social biome.

 

The Circles of Intimacy

Dunbar’s number is a series of concentric circles, each requiring a different dosage of interaction.

  • The Support Team (Top 5): The inner circle. These 3-5 individuals receive 40% of our total social time and emotional capital. They act as the primary buffer against stress. Neglecting this circle to service the outer layers leads to a collapse in psychological resilience.
  • The Sympathy Group (Top 15): The next layer consists of close friends. Losing a member of this group is often felt as a significant life event.
  • The Outer Layers (50/150): Casual friends and stable acquaintances. These require far less maintenance, perhaps an interaction every few months, to remain “active”.

 

The Strategy of Allocation

The “MED strategy requires realizing that one cannot treat the 150th friend with the same time investment as the 5th. A common error in the digital age is the “flattening” of the network, where social media interfaces treat a spouse and a high school acquaintance with equal visual weight (one notification each). Optimizing the social biome requires fighting this flattening and consciously reallocating time to the inner circle.

 

VI. Social Energy Efficiency: The Introvert-Extrovert Spectrum

The calculation of the MED is incomplete without factoring in the cost of the dose. This cost is determined by the individual’s position on the introversion-extroversion spectrum.

 

Redefining the Spectrum: Cortical Arousal

Modern psychology moves beyond the “shy vs. outgoing” dichotomy. The difference is neurophysiological.

  • Introverts: Tend to have a higher baseline of cortical arousal. They are more sensitive to dopamine and external stimuli. Social interaction, which is a high-stimulus activity (decoding facial expressions, tone, ambient noise), pushes them rapidly toward a state of over-arousal. For them, socializing is an energy expenditure.
  • Extroverts: Tend to have a lower baseline of cortical arousal. They require external stimulation to reach their optimal functioning level. Social interaction provides this stimulation. For them, socializing is an energy generation or acquisition process.

 

The Restorative Niche Theory

Dr Brian Little’s “Restorative Niche” theory is essential for energy management. A restorative niche is the environment where an individual returns to their baseline.

  • The Introvert’s Niche: Low stimulation, solitude, controllable variables. The MED for an introvert must include “recovery time” as part of the equation. A “1:1 Protocol” (one hour of niche time for every hour of high-intensity social time) may be necessary to prevent burnout.
  • The Extrovert’s Niche: High stimulation, social density. An extrovert feeling depleted by solitary work may find restoration in a crowded café.

 

Return on Energy (ROE) Calculations

Introverts must be ruthless investors of their social energy. Research by Jennifer Grimes suggests that introverts don’t necessarily dislike social interaction, but they are highly sensitive to the “Return on Energy” (ROE).

  • Low ROE Activities: Cocktail parties, large group dinners, networking events. These require high processing power (high cost) for superficial connection (low return).
  • High ROE Activities: Deep dyadic (one-on-one) conversation, shared quiet activities. These yield high intimacy (high return) for the energy spent.

 

The Introvert’s Protocol: Parallel Play and Activity-Based Bonding

To achieve the 200 hours required for close friendship without suffering “social hangover,” introverts should leverage “Activity-Based Bonding” or “Parallel Play.”

  • The Mechanism: Engaging in a shared activity (hiking, cooking, gaming) creates a “triangulated” interaction. The focus is on the third object (the trail, the food, the game), not solely on each other. This breaks the intensity of constant eye contact and verbal processing, lowering the arousal load while still allowing for the accumulation of shared time.
  • Strategic Silence: Activities that permit silence (e.g., watching a movie together, reading in the same room) are highly efficient for introverts. They provide the feeling of “being with” (belonging) without the demand of “acting with” (performance).

 

Feature

Introvert Strategy

Extrovert Strategy

Arousal Baseline

High (Needs reduction)

Low (Needs elevation)

Energy Dynamic

Socializing = Cost

Socializing = Gain

Optimal Activity

Parallel Play, Dyadic Talk

Group Activities, Crowds

Restorative Niche

Solitude, Quiet

Bustling, Social

Friendship Strategy

Deep Dive (High depth, low width)

Wide Net (High width, variable depth)

 

VII. Collective Flow: The Pinnacle of Social Efficiency

Beyond the mechanics of individual friendship lies the phenomenon of “Collective Flow” – a state of group synchrony where the friction of interaction disappears, and the group performs as a single cognitive unit. This state represents the highest possible social energy efficiency.

 

The Prerequisites of Flow

Achieving collective flow is not accidental; it requires specific architectural conditions:

  1. Clear, Shared Goals: The group must be aligned on a singular objective. Ambiguity creates cognitive friction.
  2. Balanced Participation: Flow collapses if one voice dominates. It requires fluid, improvised leadership.
  3. Psychological Safety: Participants must feel safe to take risks. This downregulates the amygdala and prefrontal inhibition, allowing for rapid idea generation.
  4. Open Communication: A feedback loop of immediate, constructive response.

 

Interpersonal Synchrony and the Hive Switch

Physiological synchrony is the hallmark of collective flow. EEG studies show that when groups are in flow, their neural oscillations synchronize. Heart rates and breathing patterns entrain. This state flips what psychologist Jonathan Haidt calls the “hive switch,” dissolving the boundaries of the self and creating a profound sense of belonging.

For organizations and communities, fostering environments that allow for this synchrony – through music, shared physical tasks, or intense collaborative problem-solving – can accelerate bonding rates. A group in flow can likely achieve in 10 hours of interaction what a non-flow group achieves in 50, due to the intensity and depth of the connection.

 

VIII. The Pyramid Model of Social Needs

Synthesizing the “Pyramid Model” used in early childhood social-emotional development with Maslow’s hierarchy provides a structural framework for the adult social biome.

  • Tier 1: Physiological/Safety (The Foundation): The presence of a non-toxic, reliable “safe base.” Usually, the inner circle (spouse, family, best friend). Without this, the cortisol system is chronically active, preventing higher-order social function.
  • Tier 2: Belonging (The Community): The “150.” The sense of being part of a tribe, workplace, or neighborhood. This provides the “weak tie” benefits of integration and identity.
  • Tier 3: Esteem/Contribution (The Network): Professional and creative peers. Relationships based on competence and mutual respect.
  • Tier 4: Self-Actualization (Collective Flow): The peak experience of merging with a group for a higher purpose. This is the rarest but most energizing form of connection.

 

IX. Comprehensive Protocols and Recommendations

Based on the synthesis of the Hall metrics, neurobiological data, and energy theories, we offer the following protocols for optimizing the social biome.

 

The General “Social RDA” (Recommended Daily Allowance)

  • Daily: 1 to 3 hours of social interaction. Ideally includes at least 30 minutes of voice/face-to-face time to trigger oxytocin.
  • Weekly: At least one “Social Meal” (90+ minutes) with a member of the Sympathy Group or Inner Circle.
  • Digital Hygiene: Limit “Social Snacking” (scrolling) to <30 minutes daily. Prioritize “Active” digital use (video calls, voice notes) over passive or text-based use.

 

The Introvert Optimization Protocol

  • The “Sandwich” Technique: Bookend high-cost social events with restorative niche blocks. (e.g., 2 hours of reading before a party).
  • The Activity Shift: Suggest activities rather than “coffee/drinks.” “Let’s go for a hike” or “come help me plant this garden” allows for parallel play and reduced eye-contact intensity.
  • The Communication Batch: instead of responding to texts sporadically all day (constant interruption/energy leak), batch social correspondence into one 30-minute block.
  • The “Small Group” Preference: Focus on groups of 2-3. Research shows that as group size increases, the complexity of tracking dynamics increases exponentially, draining introvert energy reserves faster.

 

The Extrovert Optimization Protocol

  • The “Anchor” Ritual: Extroverts risk spreading themselves too thin. Implement a non-negotiable weekly ritual with the Inner Circle (e.g., Sunday dinner) to ensure the deep oxytocin bonds are maintained amidst the high volume of weak tie interactions.
  • Flow Seeking: actively seek out high-intensity group activities (team sports, improv, debate clubs) to utilize high arousal baselines productively.
  • Solitude Training: Extroverts should practice short bouts of solitude (the introvert’s niche) to build self-regulation skills, ensuring they don’t become dependent on external regulation.

 

The “Slow Social” Future

The cumulative evidence points toward a need for a “Slow Social” movement. Just as we have recognized the dangers of processed food, we must recognize the dangers of processed connection. The “MED is not a hack to get friends faster; it is a recognition that friendship is a biological process that cannot be rushed. The 200 hours must be served. The voice must be heard. The meal must be shared.

In a world obsessed with efficiency, the ultimate efficiency in human connection is to surrender to its inefficiency: to spend the unstructured, unproductive, “wasted” time that is the only true currency of love.

 

Tables of Reference

 
Table 1: The Friendship Time-Investment Scale (Based on Hall)

Stage Transition

Hours Required

Key Activities

Failure Points

Acquaintance → Casual

~50 Hours

Proximity, Small Talk, Shared Space

Lack of frequency, high pressure

Casual → Friend

~90 Hours

Invitation to new context, Personal disclosure

Context rigidity (only seeing them at work)

Friend → Close Friend

>200 Hours

Emotional support, “Hanging out” (doing nothing)

Time scarcity, lack of vulnerability

 
Table 2: Social Energy Management Matrix
 

Introvert Strategy

Extrovert Strategy

Recharge Mechanism

Solitude, Low-Stimulus Environments

Socializing, High-Stimulus Environments

Preferred Group Size

Dyads (2) or Triads (3)

Groups (4+), Crowds

Optimal Activity

Parallel Play (Gaming, Hiking), Deep Talk

Team Sports, Parties, Group Brainstorming

Risk Factor

Isolation (under-dosing)

Shallow networks (dilution of intimacy)

MED Protocol

“Sandwiching” social events with rest

“Anchoring” wide networks with deep ties

 
Table 3: Neurochemical Drivers of Social Behavior

Neurochemical

Function

Triggered By

Digital vs. Analog

Dopamine

Seeking, Motivation, Craving

Novelty, Notifications, Anticipation

High in Digital (Likes/Alerts)

Oxytocin

Bonding, Trust, Safety

Touch, Voice, Eye Contact, Synchrony

Low/Absent in Text; Present in Voice/Video

Cortisol

Stress, Alertness

Social Threat, Isolation, Uncertainty

Reduced by Analog; Often increased by Digital

Endorphins

Pain Relief, Pleasure

Laughter, Shared Eating, Synchronous Movement

High in Face-to-Face Group Activities

Cheat Sheet (To Review)

  • Body Language
  • Friendship maintenance
  • Invoking Rule Omega
  • Saying No when needed
  • Status and not being ruled by it
  • Understanding yourself
  • Conscious thought
  • Inspiring comfort, safety, and support. Stability.
  • Use senses to enable a diffuse gaze, calm sounds, resonant voice, strong, orderly environment, warm and welcoming. Calm.
  • Notice the health of one’s eyes, their movement, smell, voice wavering or strong, etc. Detect subtle cues to see if somebody needs help or is receptive. Somebody may say they are well but intuition says otherwise.    

Being a Good Human (Jeremy Nixon notes)

Why we need healthy relationships:

  • Social connections are necessary to fulfil our primary physiological needs.
  • We learn to understand other humans via shared experience.
  • Relationships that encourage openness are vital for our health and collaboration.
  • A person’s default setting is “foe” until enough positive data is collected to suggest otherwise.
  • To facilitate synergistic collaboration, frequent social upkeep is required. 

How to initiate healthy relationships:

  1. Make an effort to connect on a human level as early as possible to reduce the threat response.
  2. Become friends with people you work with by sharing personal experiences. Avoid using this as an opportunity to gossip about others.   
  3. Actively encourage people around you to interact and collaborate in a healthy manner. Include others and avoid “in-groups when possible.”

Why a sense of fairness and unfairness (right and wrong) is naturally established during social transactions:

  • A sense of fairness can be a primary reward.
  • A sense of unfairness can be a primary threat.
  • Linking fairness and expectations helps explain the delight of the kindness of strangers, as well as the intense emotions of betrayal from people close to you.
  • When you accept an unfair situation, you do so by labeling or reappraising.
  • Men apparently don’t experience empathy with someone who is in pain, who has also been unfair, whereas women do.
  • Punishing unfair people can be rewarding, and not punishing unfairness can generate a sense of unfairness in itself.

How to manage fairness in your interactions:

  1. Be open and transparent about your dealings with people, remembering that unfairness is easy to trigger.
  2. Find ways to sense increasing fairness around you, perhaps by volunteering or donating money or resources regularly.
  3. Don’t let unfairness go unpunished (not an opportunity to exact revenge, just don’t allow or encourage this behavior).
  4. Watch out for fairness being linked to other issues such as certainty, autonomy, or relatedness, where you can get intense emotional responses.

Battling for status/hierarchy:

  • Status is a significant driver of behavior at work and across life experiences.
  • A sense of status going up, even in a small way, activates your reward circuits.
  • A sense of status going down activates your threat circuitry.
  • Just speaking to your boss or a person of higher status generally activates a status threat.
  • People pay a lot of attention to protecting and building their status, at least in organizations.
  • There is no one fixed status scale; there are virtually infinite ways of feeling better than others.
  • When everyone is trying to be higher status than others there is a decrease in relatedness.
  • Because we perceive ourselves using the same circuits we use when perceiving others, you can trick your brain into a status reward by playing against yourself.
  • Playing against yourself increases your status without threatening others.
  • Status is one of five major social domains that are all either primary rewards or threats, which form the model for Status, Certainty, Autonomy, Relatedness and Fairness.

Management of status fluctuation and perceived threat:

  1. Watch out for people’s status being threatened
  2. Reduce status threats in others by lowering your status through sharing your own humanity or mistakes.
  3. Reduce status threats in others by giving people positive feedback.
  4. Find ways to play against yourself, and pay a lot of attention to any incremental improvements. The slightest feeling of improvement can generate a pleasant and helpful reward.
  5. Playing against yourself to improve your understanding of your own brain can be a powerful way of increasing your performance.

Providing feedback to others:

  • Giving feedback often creates an intense threat response that doesn’t help people improve performance.
  • The problem-solving approach may not be the most effective pathway to solutions.
  • Providing suggestions often results in a lot of wasted time.
  • Bringing people to their own insights is a fast way of getting people back on track.

Long-term social solutions vs. short-term solution focus:

  1. Catch yourself when you go to give feedback, problem solve, or provide solutions.
  2. Help people think about their own thinking by focusing them on their own subtle internal thoughts, without getting into too much detail.
  3. Find ways to make it valuable for people to give themselves feedback; reward them for activating their director.

General consensus of change/learning:

  • While human change appears hard, change in the brain is constant.
  • Focused attention changes the brain.
  • Attention goes all too easily to the threat.
  • Once you focus attention away from threat, you can create new connections with the right questions.
  • Creating long-term change requires paying regular attention to deepen new circuits, especially when they are new.

Negotiation and achieving social solutions:

  1. Practice watching for people’s emotional state when you want to facilitate change.
  2. Don’t try to influence people when they are in a strong away state.
  3. Use elements of the SCARF model to shift people into a toward state.
  4. Practice using solution-focused questions that focus people’s attention directly on the specific circuits you want to bring to life.
  5. Invent ways to have people pay repeated attention to new circuits.